Privacy Policy

Last Updated: November 25, 2024

This Privacy Policy describes how Miami Septic Pros ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• •Contact Information: Name, email address, phone number, and mailing address when you submit a quote request, contact form, or schedule service.
• •Service Information: Details about your septic system, property location, service needs, and scheduling preferences.
• •Website Usage: Information about how you interact with our website, including pages visited, time spent, and referring websites (collected through cookies and analytics tools).
• •Device Information: Browser type, device type, IP address, and operating system when you visit our website.

How We Use Your Information

We use the information we collect to:

• •Provide, schedule, and coordinate septic services with licensed contractors
• •Respond to your inquiries, quote requests, and service needs
• •Send you service confirmations, updates, and important information about your service
• •Improve our website, services, and customer experience
• •Comply with legal obligations and protect our rights
• •Send marketing communications (only with your consent, and you can opt out at any time)

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• •Service Providers: We share information with licensed contractors in our network who perform services at your property. These contractors are bound by confidentiality agreements and use your information solely to provide services.
• •Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
• •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• •Analyze website traffic and user behavior
• •Improve website functionality and user experience
• •Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Your Rights

You have the right to:

• •Access and receive a copy of your personal information
• •Request correction of inaccurate or incomplete information
• •Request deletion of your personal information (subject to legal and contractual obligations)
• •Opt out of marketing communications at any time
• •Object to processing of your personal information in certain circumstances

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: